Kyrvexa™ · Customer Care
Contact Us
Questions about a product, an order, delivery, or a return? We are here to help.
How to Reach Us
Call +86 157 9491 1410 between 8:00 AM and 10:00 PM, China Standard Time. Please have your order number ready for order-related questions.
Product Questions
Tell us which product you are interested in and what you would like to know about its dimensions, materials, care, or use in your space.
Order and Delivery Support
For an existing order, please provide your order number and the name used at checkout. If tracking appears delayed, include the tracking number when available.
Returns and Damaged Items
Contact us before sending a return. If an item arrives damaged, incorrect, or incomplete, keep its packaging and take clear photos of the item and shipping label. We will explain the next steps.
Business Information
Company: Shenzhen Haochuang Longda Technology Co., Ltd.
Phone: +86 157 9491 1410
Service Hours: 8:00 AM–10:00 PM (China Standard Time)
Address: Room 201-3R25, 2nd Floor, Xinghe Yaju, No. 273 Xinzhou 9th Street, Xinzhou Community, Shatou Subdistrict, Futian District, Shenzhen City, Guangdong, China
Please do not send returns to the company address unless our team specifically instructs you to do so.