Shipping Policy

Kyrvexa™ · Delivery Information

Shipping Policy

Processing, delivery estimates, tracking, and shipment support for Kyrvexa™ orders.

Last updated: October 6, 2026

Order Processing

Orders are normally processed within 2–4 business days after payment confirmation. Processing may take up to 5 business days during promotions, holidays, payment review, inventory checks, or unusually high volume. Processing time is separate from carrier transit time.

Shipping Charges

Available shipping methods, charges, and estimated delivery ranges are displayed at checkout. Any free-shipping offer applies only when its displayed eligibility requirements are met.

Estimated U.S. Delivery

For supported U.S. destinations, estimated carrier transit is generally 10–15 business days after dispatch. Delivery windows are estimates and are not guaranteed arrival dates.

Shipment Origin and Tracking

Orders may be fulfilled from our facilities or fulfillment partners depending on inventory and destination. The dispatch location may differ from our company address. Tracking is normally sent when available; carrier systems may take time to display updates.

Address Accuracy

Please provide a complete and accurate address. Contact us immediately if you notice an error. Changes cannot be guaranteed after fulfillment begins.

Delays and Customs

Weather, holidays, customs, carrier operations, and other circumstances may affect transit. Where international shipping is available, import duties or destination fees may be the recipient’s responsibility unless stated otherwise at checkout. Items in one order may ship separately.

Delivery Concerns

If tracking appears unusually delayed or shows delivery but you cannot find the parcel, check the delivery area and contact the carrier. Then contact us with your order number so we can review the available information.

Shipping Support

Phone: +86 157 9491 1410
Service hours: 8:00 AM–10:00 PM (China Standard Time)